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G-Health's Tele-Triage Response to COVID-19 from G-Health Enterprises on Vimeo.

Our Teletriage Model


What is Teletriage?

Teletriage is a collection of means or methods for enhancing health care, public health and health education delivery and support using telecommunications technologies. Teletriage encompasses a broad variety of technologies and tactics to deliver virtual medical, health, and education services. Teletriage is not a specific service, but a collection of means to enhance care and education delivery.

What is a Triage Nurse?

A telephone triage nurse is a nursing professional that helps patients determine what type of care they need over the phone. They often provide a cursory assessment of the patients and help them decide if they need to seek emergency treatment, make an appointment with a doctor, or treat themselves at home.

GBUAHN and GBUACO are embarking on a system that puts health care literally in the hands of their patients.

Pioneering what is to come in the world of medicine, the two organizations will be utilizing Teletriage – which consists of a remote medical exam that imitates an in-office visit.

With Teletriage, doctors, patient health navigators, and everyone involved in a patient’s care can efficiently work together, each in their location, speeding up an episode of care and helping to avoid unnecessary emergency room and urgent care visits.

Teletriage means Better Patient Experience

  • No waiting rooms
  • No long wait times
  • No travel costs and hassles
  • More convenient

Medent e-visit

Log in to our Patient Portal to access to this feature.

Patient Portal

Teletriage Nurse Advice Line


  • Free nurse advice line
  • Nurses will assist with any questions or concerns patients have regarding their health and will help them determine if it is necessary to go to the ER, Urgent Care, or schedule an appointment in the clinic or Teletriage.
  • On call doctor are available after 10 p.m.
  • Can re-schedule and make appointments in the clinic or Teletriage. - Same day appointments are available

*if a patient wishes to be prescribed pain medication or needs a refill on pain medication, the patient must be seen in the clinic.

Call Teletriage Advice Line | 716-604-0504

If you are concerned of have symptoms (fevers, cough, shortness of breath, etc.) about the coronavirus disease outbreak (covid-19) Download our free apps to fill out the COVID-19 Survey so our nurses can evaluate you.

Learn how:
Click the links below to download Urban Family Practice app.
Android | iOS